TERMS & CONDITIONS OF MEMBERSHIP
On applying to become a Member of the Royal Scots Club you are automatically agreeing to these terms and conditions and you are providing us with the appropriate consent to handle your personal information in accordance with the Data Protection Act.
Our acceptance of your application will bring into force a legally binding contract between us and these terms and conditions will form the basis of that contract through which the Royal Scots Club will deliver a service to you as a Member.
We reserve the right to change the benefits that apply to Royal Scots Club Membership at any time and without prior notice. Where possible, changes to benefits will be published on the Royal Scots Club website.
Any third parties or external providers of a benefit included in the Membership package will have absolute discretion in relation to the provision of services.
Services supplied from a third party or an external provider will be subject to the supplier’s own terms and conditions. We are in no way responsible for and do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services.
The Royal Scots Club reserves the right to refuse any application for Membership. The Royal Scots Club also reserves the right not to fulfil or to cancel a Membership if you are found to be in breach of these conditions or the Club’s rules and regulations.
On receipt of your application we will debit your card or process the Direct Debit payment for the price (as applicable). However our acceptance of your offer remains subject to approval of it by us. Once a decision has been reached we will either confirm that your application has been accepted, at which point a contract will be formed between us, or notify you that we cannot accept your application. If we cannot accept your application for whatever reason we will confirm that your account has been re-credited (if applicable).
Membership fees are made up of two parts, a one-off joining fee and an annual subscription.
Membership subscriptions commence for 12 months from the day the application is received and approved. The membership subscription renewal date is 12 months after the day of joining.
If we are unable to obtain payment authorisation from the issuer of your card or from your bank in the case of Direct Debit payments and a Membership has already been issued to you, we will request you return the card and forfeit any benefits.
We reserve the right to increase the price of your Membership subscription on an annual basis. You will be informed of any fee increase within your renewal letter.
The credit/debit card information you provide us for a Membership transaction is used solely for the purpose of processing that Membership transaction. If we are unable to process payment from the credit/debit card details you have provided we will contact you immediately to verify your card details.
We strongly advise you against sending us any credit/debit card information via email. It is contrary to the rules of the Payment Card Industry (PCI) for us to accept credit/debit card payments by email and we will decline to accept payment by this means.
If there are any changes to the amount, date or frequency of your Direct Debit, the Royal Scots Club will notify you 10 working days in advance of your account being debited or as otherwise agreed. If we request to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error has been made in the payment of your Direct Debit by us or your bank/building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when requested to do so by the Royal Scots Club.
You can cancel a Direct Debit any time by simply contacting your bank or building society. Written confirmation may be required. We would be grateful if you also notified us using the contact methods set out below.
As a consumer, you have a legal right to cancel the contract formed between us (and receive a refund of the fees paid) if you change your mind or decide for any other reason that you do not want to continue the Membership.
Your legal right to cancel the contract starts from the date on which we confirm that your application for Membership has been accepted, which is when the contract between us is formed. Your deadline for cancelling the contract is 14 days after the day on which this contract was formed.
To cancel a contract, you just need to let us know that you have decided to cancel. To cancel an order, you must contact us via email at membership@royalscotsclub.com or by writing to Membership, The Royal Scots Club, 30, Abercromby Place, Edinburgh, EH3 6QE
If you cancel the contract in accordance with the above we will refund you the price you paid for the Membership, less any administration fees. Please note we are permitted by law to reduce your refund to reflect the period of time (if any) that the Membership was valid up to the date on which we were notified of your decision to cancel the contract. We will make any refunds due to you as soon as possible
When you apply for Membership (and throughout the course of your Membership subscription) it will be necessary for us to obtain from you certain information (such as your name, address, date of birth, etc.) which we will treat as ‘personal data’ for the purposes of data protection law. We will process your personal data in accordance with the Data Protection Act 1998. The personal data you supply will be used to process the Membership application and, if your application is successful, to administer the Membership subscription. Your personal data may also be used for Royal Scots Club marketing, statistical and analytical purposes. You will receive Membership communications and from time to time we will, unless you instruct us otherwise, use your contact information to let you know about Royal Scots Club promotions.
You can unsubscribe from receiving promotional communications by post, telephone or email (using the ‘Unsubscribe’ link at the footer of all emails or by contacting the Membership team). Once we have received your request, we will take appropriate steps to cease using your information in this way.
We may disclose information about you to any of our employees, officers or agents insofar as that is reasonably necessary for the purposes set out in these terms and conditions. We may also disclose your information to the RSCM Limited for its internal purposes and so they can contact you where this is appropriate. Otherwise, we will not pass your personal data to third parties without your prior consent.
You may instruct us to provide you with any personal information we hold about you. Any individual wishing to access their personal information should put their request in writing, using the contact details set out below. Please let us know if any personal information that we hold about you needs to be corrected or updated.
Please note that all communications and notifications from Royal Scots Club Membership will be through online channels only – via email and the Members’ website. Should a Member choose to unsubscribe from Royal Scots Club communications, they will not receive any emails pertaining to Membership including talks, dinners, events, offers etc.
Members will have access to a programme of events organised by the Royal Scots Club on behalf of the Members. Some events will require a cost in addition to the annual Membership fee. Events will be limited by capacity and will vary according to event. Therefore attendance cannot be guaranteed to all Members and we would recommend booking in advance. Availability for both the free and paid-for events will be available on a first-come, first-served basis via the Members’ website. If the Member has requested a ticket but is subsequently unable to attend a particular event, we would ask that the Member advises the Membership team as soon as possible, so the place can be made available to another Member. We reserve the right to cancel or rearrange an organised event. A current events programme will be made available to Members via the Members’ website. Members’ tickets for paid events are non-refundable. The Royal Scots Club does not accept liability for any costs incurred (e.g. travel) by Members if the Club has to close or cancel an event due to unforeseen circumstances.
The Membership team will aim to respond to any query or complaint received within three working days. This may be an acknowledgement of receipt whilst further investigations are carried out. If you have any queries or complaints please contact the Membership team via email memebrship@royalscotsclub.com or telephone 0131 556 4270
These terms and conditions together with your application for Membership set out the whole of our agreement relating to the supply of Membership services by us to you. Nothing said by any sales person or member of our team on our behalf should be understood as a variation of these terms and conditions or as a representation about the nature and quality of the services being offered by us.
These terms and conditions are governed by the law in Scotland.
THE RULES OF THE ROYAL SCOTS CLUB
(Last reviewed May 2011)
- INTRODUCTION
1.1. The Constitution states that: “The Committee shall have powers subject to the approval of the Trustees to make, alter and repeal such Rules as they may deem necessary or convenient for the proper conduct and management of the Club provided that no Rule shall be inconsistent with the Constitution. Any Rule may be amended or set aside by the Trustees or at a General Meeting of the Club.”
1.2. The current Rules of The Royal Scots Club are set out below. All Rules will be reviewed by the Committee early in the calendar year to ensure that they remain appropriate.
- DISCIPLINE
In addition to the powers regarding the cesser of membership contained in the Constitution, in March 2002 the Trustees authorised the Committee to have powers to: suspend members for up to two months pending the investigation of a complaint; issue a formal warning or suspend members for a period not exceeding four months.
- DRESS CODE
3.1. Smart casual attire is acceptable in all areas of the Club with the exception of the Members’ Dining Room at lunchtimes, Monday to Friday, when business attire is preferred.
During Dinner smart casual attire is acceptable including smart jeans.
No dress code is enforced at breakfast.
3.2 Notwithstanding the above, members of the Armed Services may wear the appropriate form of uniform of their Service at any time in the Club.
- THE USE OF THE MEMBERS’ LOUNGE AND LIBRARY
4.1. The Members’ Lounge and Library are for the exclusive use of members and their guests, except as specified at paragraphs 4.5 and 4.6 below.
4.2. The Members’ Lounge is the area in which members and their guests can meet and relax. Food and drink may be consumed in the Members’ Lounge. The use of mobile phones and laptops is not permitted in the Members’ Lounge.
4.3. From 9.00 am to 6.00 pm on Mondays to Fridays the Library is designated as the Club’s business room. Within these hours members, may conduct non-exclusive meetings for no more than six people and may use mobile phones and laptops. Food and drink may be consumed in the Library at any time. Outwith the above times the rules for the use of the Library are the same as those for the Members’ Lounge.
4.4. From time to time the Members’ Lounge and Library will be used by members attending events in the Club’s social programme.
4.5. At the discretion of the General Manager members may occasionally be granted the exclusive use of the Library and Members’ Lounge for private functions. The use of these room for such functions is to be kept to a minimum and is not to be authorised when other function rooms are available.
4.6. At the discretion of the General Manager non-members may occasionally be granted the exclusive use of the Library and Members’ Lounge for private functions, but only for short periods and as part of a wider package, eg wedding receptions or formal dinners. On these occasions non-members must conform to the Club’s conventions on dress.
4.7. The use of the Members’ Lounge and library under the terms of paragraphs 4.5 and 4.6 above is only to be authorised personally by the General Manager and when such authorisation has been given notice of the event, and its duration, is to be displayed on the members’ notice board.
- USE OF MOBILE PHONES
5.1. The use of mobile phones is not permitted at any time in the Members’ Lounge or the Dining Room.
5.2. Mobile phones may be used in the Library from 9.00 am to 6.00 pm and in the entrance hallways to No 29 and No 30 and in private rooms at any time.